Privacy policy.

Last updated: 16 October 2026

Who is responsible for your information

Cens Investments Limited, company number 14065345, is the controller for personal information described in this policy. Its registered office is 86-90 Paul Street, London, England, EC2A 4NE. Privacy enquiries can be sent to hello@censinvestments.co.uk.

What we collect

We may collect your name, contact details, organisation, professional role and the contents of an enquiry you send to us. The website infrastructure may also process technical information needed to deliver and protect the site, including IP address, browser or device information, request time and security logs.

Why we use it

We use information to respond to enquiries, take steps requested before entering into a business relationship, maintain business records, protect the website and our communications, and meet legal or regulatory obligations. Depending on the circumstances, our lawful bases may include legitimate interests, steps before a contract, performance of a contract and compliance with law.

Sharing and international processing

Information may be shared where necessary with website, email, security and professional-service providers; with relevant transaction participants; or with authorities where required by law. Some providers may process information outside the United Kingdom. Where required, appropriate safeguards will be used for those transfers.

How long we keep it

We keep information only for as long as reasonably necessary for the enquiry, business relationship, security, record-keeping, dispute and legal purposes for which it was collected. Retention depends on the nature of the enquiry and whether it develops into an application or transaction.

Your rights

Subject to applicable law, you may ask for access to your personal information, correction, deletion, restriction, objection or portability. Where processing relies on consent, you may withdraw that consent. We do not use information collected by this brochure website to make solely automated decisions with legal or similarly significant effects.

Secure lending portal

Accounts, applications, documents and lending workflows are handled through the separate CENS Systems portal. Its privacy policy applies to that processing and provides more detail about application and account information.

Complaints

Please contact us first so we can investigate. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.